Introduction This Privacy Policy outlines how SuperSight Ltd. ("SuperSight") processes your personal data when you use our website and our SuperSight Products. At the end of this policy, you will find our Cookie Policy, providing information about SuperSight's use of cookies.
References to "we" and "us" in the following refer to the company SuperSight Ltd.
SuperSight is the controller of the processing activities described in this policy.
This Privacy Policy is designed to help you as a user of the SuperSight Product understand which Personal Data we collect, why we collect Personal Data, how we use Personal Data, and the data privacy rights you have as a user of the SuperSight Product.
Purpose and basis for the information we collect SuperSight collects personal data for the purposes of providing the SuperSight Product, website analysis and improvement, direct marketing, and product updates.
Personal Data is defined as any information relating to an identified or identifiable natural person.
Any processing of Personal Data by SuperSight is conducted in accordance with applicable data privacy legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We process your data for the following purposes:
Providing the SuperSight Product We will collect and process the following Personal Data when you use the SuperSight Product for providing the SuperSight Product:
Name
Username
E-mail address
IP-address
Web browser
Navigation information on supersight.app or other domains where the SuperSight Product is accessible
Personal Data collected for offering the SuperSight Product are used in the following ways:
To administer and provide you with the SuperSight Product.
To contact you for software updates or changes to this Privacy Policy or other agreements relevant for your use of the SuperSight Product.
The legal basis for this processing is to fulfill an agreement with you, see article 6(1)(b) of the UK General Data Protection Regulation.
Website and product analysis and improvement We will collect and process the following Personal Data for website and product analysis and improvement:
Name
E-mail address
IP-address
Web browser
Navigation information on supersight.app or other domains where the SuperSight Product is accessible
Personal Data collected for website analysis and improvement are used in the following ways:
To analyze trends and usage patterns on the website
To improve the website by adapting its configuration and design to behavioral patterns
We gather the data through the use of “cookies”. Cookies are small files which are stored on your computer by your web browser.
The legal basis for our processing of your personal data in this manner is that we consider that we have a legitimate interest under article 6(1)(f) of the UK General Data Protection Regulation. Our legitimate interest consists of being able to provide and improve our services.
Troubleshooting or support We may process your Personal Data and usage logs when you submit a request for troubleshooting or support for your use of the SuperSight Product. Such Personal Data and usage logs are not used for any other purposes than to provide you with the requested support or troubleshooting. We will collect and process the following Personal Data for troubleshooting and support:
Name
E-mail address
IP-address
Web browser
Navigation information on supersight.app or other domains where the SuperSight Product is accessible
The legal basis for this processing is to fulfill an agreement with you, see article 6 (1)(b) of the UK General Data Protection Regulation.
Direct marketing and product updates SuperSight Ltd. will use your name and contact information in order to keep you updated on any product launches, software updates, or similar marketing-related communications related to the SuperSight Product. You may opt out of any marketing communications by sending an email to [email protected].
We collect and use the following information for marketing purposes:
Name
E-mail address
Navigation information on supersight.app or other domains where the SuperSight Product is accessible
The legal basis for this processing is that we consider that we have a legitimate interest under article 6(1)(f) of the UK General Data Protection Regulation. Our legitimate interest consists of our business interest in reaching out to users and sending relevant information.
Recruitment For the purpose of recruitment, we will process your personal data. By applying to a position on our “Careers” site, we will process the data you submit. We will process the following data, depending on what information you submit:
Name
E-mail address
Location
Social media profile
Resume
Introduction and why you are applying for the position
The Personal Data will be used to consider whether you are a potential candidate for our positions.
The legal basis for this processing is to fulfill an agreement with you, see article 6(1)(b) of the UK General Data Protection Regulation.
Retention period Personal Data will be deleted upon request from the user or termination of your user account.
Who we share your information with SuperSight will not share the Personal Data of its users with any third parties, except when we have legal grounds for sharing the data or it is required under any statutory obligations of which SuperSight Ltd. is subject to.
We share your data only with our processors, with the sole purpose of providing the service to you.
We use Stripe as a processor for conducting payments. Stripe is located in the US. We only send your e-mail through Stripe, and we have entered into UK standard contractual clauses to ensure the use of Stripe is in accordance with relevant privacy legislation.
We use Zendesk to receive feedback and provide customer support. Zendesk hosts the data in the US. We only send your e-mail through Zendesk, and you have the option of using one of our other channels for feedback. We have entered into UK standard contractual clauses to ensure the use of Zendesk is in accordance with relevant privacy legislation.
Your rights When providing us with your Personal Data, you may request access to your Personal Data, as well as information on how we process your Personal Data. You may also request rectification, erasure, and restriction of the processing, as well as to have your Personal Data exported in a structured, commonly used, and machine-readable format (data portability).
Requests pursuant to the above rights may be submitted to: [email protected]
You may also file a complaint with the Information Commissioner's Office (ICO) if you believe that SuperSight has failed to comply with your rights as a data subject.
Changes to this Privacy policy SuperSight reserves the right to adjust or change this Privacy Policy. We will notify you of such changes before they are implemented. You agree to such modifications or changes by continuing to use the SuperSight Product after such information has been made available to you.
Cookie Policy Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit SuperSight's website and allow us to recognize your device.
SuperSight uses cookies that are strictly necessary for the performance of our services. If you do not agree with cookies being used, you should leave the website and stop using our services.
We also use cookies from a third party, Cloudflare, to provide us with cloud cybersecurity and DDoS mitigation services (security as defined above). Cloudflare uses programming code to collect information about your interaction with our website. The cookie contains information related to the calculation of Cloudflare’s proprietary bot score and, when Anomaly Detection is enabled on Bot Management, a session identifier. The information in the cookie (other than time-related information) is encrypted and can only be decrypted by Cloudflare. This code is only active while you are on our websites and expires after 30 minutes of continuous inactivity by the end user.